Values, Mission & Vision
We use four principles: Teamwork, Communication, Quality, and Respect,
to guide our plans, decisions, and activities.
- TEAMWORK is
a dynamic process that requires all members to participate responsibly,
focus on tasks, solve problems, and produce outcomes that the team
accepts and supports.
- COMMUNICATION is a dynamic process
that requires us to demonstrate a spirit of openness as we listen
responsibly and share relevant information in a timely and accurate
manner, so we can plan, solve problems, and meet the organization's
- QUALITY means that we are professional
and accountable, exceed standards, provide excellent service, and
strive to satisfy customers.
- RESPECT for others and ourselves means
that we understand and honor boundaries, value diversity, communicate
in a direct and non-judgmental fashion, are honest, thoughtful, empathetic
and demonstrate support and appreciation.
We help people who live on limited incomes transform their lives. Our
dedicated, diverse and exceptional staff and leadership:
- deliver comprehensive and innovative, high quality services,
- build and support strong
- mobilize community action to create positive change.
We are a customer-focused, results-oriented organization, recognized
as a catalyst of positive change for individuals, families and the community we serve.